The Linked Chain is a 14K solid gold chain necklace built with flat, even links that sit cleanly against the skin. Because each link is flat rather than rounded, the chain lies flat against the skin and holds its line without twisting as it moves.
It holds a pendant without losing its shape, and drapes the same way with or without one — sturdy enough to wear alone. The profile stays precise, the finish stays warm, and because every link shares the same flat cut, the chain looks consistent from any angle, not just face-on.
What to Expect
Every piece we make uses solid 14K gold, 925 silver, or titanium. Gemstones are either lab-grown or natural, and every product page states which, along with the specific mineral's hardness. Across all of it, some light scratching, dulling, or colour change over time is normal. It doesn't mean something's wrong; it means the piece is actually being worn.
Daily Rules
Last on, first off. Put jewelry on after skincare, perfume, and styling products, and take it off before washing your hands, showering, swimming, cleaning, or sleeping — earrings and rings left in overnight are the usual exception, though it's still worth taking them off periodically to clean underneath. Residue from soap, lotion, and skincare builds up in settings, clasps, and posts over time, and it's one of the most common reasons pieces lose their shine.
What to Avoid
Chlorine, bleach, household cleaners, and high-alcohol sanitisers are corrosive to gold alloys and worth avoiding altogether — pools, cleaning products, and hand sanitiser all count. Skip home remedies like toothpaste and baking soda too; both are abrasive enough to scratch a polished surface. High heat and steam are best avoided, especially with gemstone pieces, since heat and sudden temperature changes affect some stones more than others.
If Your Piece Has Gemstones
Not all stones behave the same way. Hardness varies significantly across our collection — from around 5.5 on the Mohs scale for opal up to 10 for diamond — so a cleaning method that's safe for one stone can damage another. Ultrasonic cleaners and chemical dips work for some stones and damage others; check the specific product page, or ask us, before using either. If a setting feels loose or catches on fabric, stop wearing the piece and have it checked before a stone is lost.
Storage
Store each piece separately, with clasps or posts fastened, in a pouch or a lined box rather than loose in a drawer. Chains and bracelets in particular tangle with each other and can scratch against harder stones or settings. When travelling, keep jewelry in a dedicated case rather than loose in a bag.
When to Have It Serviced
Bring a piece in if a clasp feels loose, a prong feels sharp or uneven, a chain kinks or looks stretched, a band has thinned, or a setting shows any movement. Catching these early is what keeps a repair simple rather than urgent.
One chain holds three lengths — 46cm, 43cm, and 40cm — so it adjusts to different necklines, without needing a separate piece for each length.
Returns are accepted within 14 days of delivery, provided the piece is unworn, in its original condition, and returned with all original packaging. Return shipping is at the customer's expense unless the item arrives with a manufacturing defect.
Please note that customized pieces, engraved items, and made-to-order or one-of-a-kind mineral designs are final sale by nature.
If you believe there is a quality issue with your piece, reach out to us directly. We take these seriously and handle each situation individually.
If you believe there is a quality issue with your piece, reach out to us directly. We take these seriously and handle each situation individually.
